Answers

Frequently Asked Questions About Our Chauffeur Services

Answers to most questions about our services such as insurance requirements, compliance, and payments.

  • Cost per hour and minimum of hours
    Chauffeur 2 U’s rate is $30.00 per hour with a minimum of 4 consecutive hours of service.  All taxes and fees are included with the exception of the chauffeur’s gratuity, which is generally 15 to 20%.
  • Method of Payment
    Reservations are to be paid in advance by Mastercard, Visa, Amex or Discover.
  • Miscellaneous Charges
    Costs incurred by the Chauffeur during the hire period will be charged to the client.  Typical costs are include parking, toll charges and fuel.
  • Booking Requirements
    For licensing reasons all bookings must be made through Chauffeur 2 U and not with the chauffeur directly.
  • Cancellation Charges
    Cancellations with less than a 12 hour notice prior to the commencement of the trip are non-refundable.
  • Insurance Coverage
    It is the responsibility of the client to ensure that the appointed chauffeur is covered, at least as a named driver, on the Insurance policy of the vehicle to be driven. This has to be arranged by the client and is at their cost and risk.
  • Overnight Stay
    Chauffeurs’ non-working hours "away from home" allowance is $10.00 per hour.  Client to cover accommodation costs.
  • Chauffeur Staff
    Chauffeurs are contracted on a self-employed basis.  They must hold a PVDL (Private Vehicle Driver License) which also ensures a thorough state and federal background check.  Drivers are also required to have a violation-free three year driving record and clean drug test prior to contract.
  • Chauffeur Dress Code
    You can specify the chauffeur’s dress code, whether formal or casual, upon booking the service. The chauffeur’s formal wear consists of a suit and tie. Casual wear is considered black slacks or khakis with a branded C2U polo shirt.
  • On-site vehicle inspection and what does it include?
    At Chauffeur2U our chauffeurs inspect each vehicle to minimize the chance of accidents or problems during the 
    service period by ensuring that a vehicle is safe. The inspection includes checking
     the seatbelts, insurance, registration, inspection, lights, turn signals, horns, tires and brakes